CANCELLATIONS AND REFUNDS
You can cancel your order online within 1 hour and once the cancellation is approved we will refund the amount within 48 hours and the amount will reflect within 5 working days.
Your order amount will be refunded to your original method of payment. You can sign in to your account and go to Recent Order to cancel your order.
If an order is cancelled after 1 hour, then 30% of the order amount will be deducted as processing charges.
An order cannot be cancelled once the item has been delivered to you.
Any returns or refunds for products purchased from a grocery store or from another location other than our website should be directed to where the product was purchased.
Thanks for choosing Cotonalley.